Darling Downs Therapy Services (DDTS) provide Positive Behaviour Support, Psychology, Support Coordination, Developmental Education and Occupational Therapy, primarily to individuals living in the Toowoomba area and surrounds.
Our Vision:
At DDTS our vision is to provide high quality services to empower our clients and their support networks (family, friends, carers) to reach the goals the clients want to achieve in their day to day life.
We aim to meet this Vision by:
- listening to, and working with, our clients and their support networks
- providing support that puts the client at the centre of what we do
- being creative to find a solution that works
- keeping in touch with you and following up with what we’ve promised to do
Service Delivery Model:
At DDTS our services are guided by the principles of:
- evidence-based approach including:
- the best available research and literature
- our experience
- the values, goals and knowledge of the client, their family and support network
- the context of the service we provide
[source: Evidence-Based Medicine. How to Practice and Teach EBM, 2nd ed. David L. Sackett, Sharon E. Straus, W. Scott Richardson, William Rosenberg, and R. Brian Haynes. Edinburgh: Churchill Livingstone, 2000]
- person-centred practice: putting the person and their goals and choices at the centre of our support
- strengths-based approach: using the person’s skills, abilities, and resources around them as a key focus of our interventions
- principles of positive behaviour support
- reflective practice: ensuring an environment that encourages reflecting on practice to encourage ongoing learning and development to provide best outcomes for our clients
Upholding Human Rights
In all our interactions with our clients and their nominated support people we acknowledge and uphold the principles within the United Nations Convention on the Rights of Persons with Disabilities:
We aim to do this by:
- providing information and communicating with you in the way that you prefer
- treating you in a non-discriminatory manner with proper regard for your rights and dignity. We don’t tolerate discrimination, victimisation or harassment based on a person’s race, colour, religion, disability, national origin, citizenship, age, sex, sexual orientation or any other classification protected by law
- we encourage you to make your own choices and set your own goals. We work with the goals you have outlined in your NDIS plan
- working with any advocates or people you nominate to be involved in your interactions with us
- we follow a DDTS code of conduct (see our Client Handbook for details) and the NDIS code of conduct as well as all relevant legislation to ensure we are working to a high standard for you
- having safe and non-discriminatory processes for you to provide feedback to us (both positive feedback and complaints)
- keeping up to date with the latest knowledge and best practice in the areas of work we do
- tailoring the support we provide to your individual needs (e.g. having visits at a venue that you prefer, making resources in the format you prefer etc.)
NDIS Practice Standards and Quality Indicators
At DDTS, we are committed to adhering to the NDIS Practice Standards and Quality Indicators (November 2021 Version 4), ensuring that our services meet the highest levels of care and support. Our compliance with these standards not only reinforces our dedication to quality but also enhances the safety and wellbeing of our clients. By implementing best practices in service delivery, we empower individuals to achieve their goals and lead fulfilling lives. Our focus on continuous improvement and feedback means that our clients can trust they are receiving the best possible support tailored to their unique needs. With DDTS, you can feel confident that you’re in capable hands as we navigate your NDIS journey together.
Darling Downs Therapy Services 