Our Team

Kym Lawson – Occupational Therapist and Behaviour Support PractitionerProfilePicKym is an Occupational Therapist with over 23 years experience working with people with disabilities of all ages (0-70+ years) and all levels of support need.   She graduated with a Bachelor of Occupational Therapy (hons) in 1997 and since then has worked in government, non-government, University-sector and in private practice as an Occupational Therapist, Behaviour Support Team Clinician and in various management roles.  Kym is registered with the Australian Health Practitioner Regulation Agency (AHPRA) and is a member of Occupational Therapy Australia and the Australasian Society for Intellectual Disability (ASID).

Kym is dedicated to working with young people and adults with a disabilities to ensure they can achieve the goals that they want to in life.  She enjoys working with individuals to help them learn new skills, find practical solutions to barriers they may come across, and help them achieve success with their chosen goals no matter how big or small.  She also enjoys supporting those around the individual (family, school, support workers etc.) so that they have the skills to help the person continue to grow and develop.

Bec Clarke – Administration Officer


Bec is our Administration Officer and comes with a variety of experience in administration and customer service roles.  Bec supports all the administration functions of our service and is the first point of contact for enquiries and referrals.

Tim Connolly – Developmental Educator and Behaviour Support Practitioner (Contractor to DDTS)SONY DSC

Tim is a Developmental Educator (DE) who has worked with people with disabilities and their families/support networks in direct support, management and clinical roles since 2005. Tim provides Positive Behaviour Support (PBS) as well as assessment and therapeutic supports across a wide range of functional life skills, including: social, communication, self care, daily living, community access and recreation. His aim is to improve the lives of people with disabilities by helping them learn new skills, while developing and refining the design and delivery of their supports.

Tim utilises a PBS approach in facilitating appropriate responses for people with a disability who have complex support needs and use behaviours that cause harm or are seen as challenging. He has extensive experience working within a PBS framework, including the assessment of people subject to the use of restrictive practices in accordance with state and federal legislation, having held roles in specialist behaviour support and broader clinical teams in government, non-government and private sectors.

Tim holds a Master of Disability Policy and Practice, Bachelor of Science (Psychology), Diplomas in Management and Community Service Coordination, as well as Certificate IVs in Disability Work and Training & Education. Tim is a full member of Developmental Educators Australia Inc. (DEAI). His formal training in PBS includes completion of subjects on PBS assessment, functional analysis and implementation as part of his Masters degree, along with the completion of the Institute of Applied Behaviour Analysis’ (IABA) longitudinal training program – Assessment and Analysis of Severe and Challenging Behaviour, under the direction of Dr Gary LaVigna; as well as the QLD Centre of Excellence in Clinical Innovation and Positive Behaviour Support’s training courses in writing and evaluating the quality of PBS plans.

Jaclyn Bodt – Psychologist and Behaviour Support Practitioner (Contractor to DDTS)


Jaclyn is a psychologist with over 10 years experience working with adults and children with a disability both within the government sector and in private practice. Jaclyn holds general registration as a psychologist with the Australian Health Practitioner Regulation Agency, is an associate member of the Australian Psychological Society and is a member of the Australasian Society for Intellectual Disability (ASID).

Jaclyn utilises a person-centred approach and positive behaviour support framework to help improve the quality of life for young people and adults who exhibit challenging behaviour. Jaclyn works with the person, their family and their support network to develop positive behaviour support plans that focus on environmental strategies and skill building strategies to reduce challenging behaviours and reduce the use of restrictive practices (when applicable).

Jaclyn also has experience in providing therapeutic support to adults and children who have a disability. Jaclyn uses evidence based therapeutic approaches to help clients with mental health concerns such as anxiety and depression. Jaclyn also provides therapeutic support to develop skills in a variety of areas, such as social skills and emotional regulation. Jaclyn adapts therapeutic approaches as necessary to match the person’s communication skills and where appropriate provides strategies for support networks to help the person practice strategies.

Mark Leslie – Psychologist and Behaviour Support Practitioner (Contractor to DDTS)


Mark is a Psychologist.   He began working with people with an intellectual disability in 1996 when he joined the Behaviour Intervention Support Team in Bendigo, Victoria.  From 1999 to 2002 he worked at the Statewide Forensic Service in Melbourne providing therapeutic and psychoeducation intervention to people with an intellectual disability who committed serious offences towards others.  In 2002 Mark relocated to Toowoomba and began working for Disability Services Queensland.  Since 2002 Mark has undertaken many roles within government both as a clinician and in management roles.

Mark is registered as a Psychologist with the Psychology Board of Australia, is a member of the Australian Psychological Society and a member of the Australasian Society for Intellectual Disability (ASID).  He has a wealth of knowledge in relation to positive behaviour support and the legislative requirements in relation to the use of restrictive practices in Queensland.  Mark is passionate about minimising the use of restrictive practices in people with disabilities. Mark’s strengths include forming positive and supportive relationships with people with disabilities, family members and service providers and developing positive behaviour support plans that are person-centered, evidence based and practical for support staff to implement.

Madonna Nielsen – Behaviour Support Practitioner (Contractor to DDTS)


Madonna has worked in a variety of educational and disability services over the past 28 years. Experiences in Government Agencies, Community Organisations and Schools have provided Madonna with an insight into the current and shifting trends, policies and practices in the Disability, Aged Care and Education sectors.  She has acquired a thorough knowledge of the legislative requirements and trends with the NDIS and National Safeguards Commission, including restrictive practices.

In these roles as Madonna has gained significant experience in the provision of services for people who have a disability, complex support needs and display challenging behaviours. As a teacher and accredited facilitator of the Group Stepping Stones Triple P Program for parents of children who have a disability, she has been able to deliver training and workshops effectively adapting her approach to meet the varied and changing needs of individuals.

In her roles, she has established collaborative and supportive relationships with people and their families / carers and other significant stakeholders. She has been able to facilitate planning for services that are responsive to the needs of the individual; which have a person-centred approach and provide inclusive opportunities for people with a disability to lead a quality life.  Her work is underpinned with the values of life long learning and self-development.

Madonna has completed a Bachelor of Arts in Leisure Management, Adaptive Recreation and Community Development and a Graduate Diploma of Learning and Teaching. Madonna has acquired extensive training in Positive Behaviour Support. This includes completing the Registered Behaviour Technician Course (Institute for Behavioural Training), Functional Assessment and Positive Behaviour Intervention (Centre of Excellence for Clinical Innovation and Behaviour Support), Functional Assessment (Institute for Behavioural Training) and Evaluating the Quality of PBSPs using the BSPQE-II (Centre of Excellence for Clinical Innovation and Behaviour Support).

Andrew Nielsen – Behaviour Support Practitioner (Contractor to DDTS)


Andrew has worked in the education field for 25 years. For the last 15 years he has held positions in middle management and senior leadership in education and welfare. Andrew has vast experience in both direct behaviour support and functional behaviour anaylsis with school aged children with varying academic, social and emotional needs. He has also had vast experience in leading multidisciplinary welfare teams. His interest is in assisting teenagers and young adults engage in education and community opportunities that are available to them and empowering young people to reach their potential.

In his varying roles he has remained client focused and developed collaborative and supportive relationships with all stakeholders. His person centred approach and emphasis on positive relationships has seen him build good relationships with a wide range of clients and stakeholders. Andrew has acquired extensive training in positive behaviour support, functional behavioural assessment and counselling. He has completed both undergraduate and post graduate studies in behaviour management and leadership and is currently completing his Masters in Guidance and Counselling. He has also completed both basic and advanced training in Reality Therapy, Nonaversive Behavioral Support & Basic Principles of Positive Programming,  Comprehensive Functional Assessment & Advanced Support Strategies and Emergency Management & Reactive Strategies within a Positive Practices Framework.

Dainie Richardson – Behaviour Support Practitioner (Contractor to DDTS)

Website_PhotoDainie has worked in a variety of direct support, management, and business development roles in not for profit and private organisations, both in Queensland and the Australian Capital Territory, since 2006. Dainie has extensive experience working with both adults and children with intellectual disabilities in both home and community settings, as well as experience working directly with adults who have complex mental health concerns. Dainie has comprehensive knowledge in best practice support and relevant legislations.

With this experience, Dainie is able to provide support to people who have complex needs, in a manner that is person centric and least restrictive. Dainie is ardent about upholding the rights of people with disability, and this is reflective in how she supports others.

Dainie holds Diplomas in Disability, Management and Community Services Coordination and Development. Additionally, Dainie has completed a wide variety of other Professional Development activities, including the successful completion of Positive Practices in Behavioural Support delivered by The Institute for Applied Behaviour Analysis.  Dainie is currently studying a Bachelor of Disability and Development Education and is a member of Developmental Educators Australia Incorporated.

Jenny Keys – Support Coordinator (Contractor to DDTS)

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Since 1991 Jenny has worked on behalf of people with a disability. Focused on supporting independence and skill development, Jenny believes that a good life is founded on access to quality support the right of the individual to choose and control their own support services.  Jenny’s work roles span across the supported employment sector, community-based specialist disability service provision and fifteen years in government. Jenny has gained a vast amount of knowledge and experience that includes, being involved in establishing a community based employment service for people with a disability in a small rural town, travelling extensively in South West Queensland and southern Downs regions to complete Supported Wage Assessments. She also assisted people with a disability to contribute to their workplace self-assessment and quality assurance processes. In government, Jenny worked in roles that fostered the development of quality support services that were measured against State and Federal person centred and client focused practice standards. Jenny also managed the contracts that detailed funding arrangements between government and the disability sector.

Since the role out of the National Disability Insurance Scheme (NDIS) Jenny is once again directly assisting people with a disability to achieve their goals and implement their NDIS Plans. Working as a Support Coordinator specialising in trying to overcome barriers for people with complex needs who are living with intellectual impairment, psycho-social disability, acquired brain injury, physical, vision or hearing impairment or a combination of these, she looks for practical solutions that can make real changes to the lives of the people she engages with.  When working with an individual living with a disability Jenny has a strong focus on engaging with the significant people in their life to build a strong network and support structure for them. Jenny makes a strong commitment to a high level of professionalism in all she does and to work hard for the things that matter to each individual she is working with.

Carolyn Brown – Support Coordinator (Contractor to DDTS)


Since 1991 Carolyn has been working with, supporting and advocating for people with a disability.

Carolyn worked at the Public Trustee for nearly 15 years.  During that time she was primarily a financial administrator for people with a decision making impairment.  She then changed departments and was employed as a Supports Facilitator, before moving positions to Contract Manager for the Department of Communities, Disabilities.  This role involved managing the contracts for funding between the Department and the non-government sector.  Since leaving the department, Carolyn established her own business and continues to support people with a disability via NDIS Capacity Building services.  She is the current incumbent Chair on the Board of a larger not for profit organisation in Toowoomba.

Carolyn currently contracts to Darling Downs Therapy Services as a Supports Coordinator.  In this role, Carolyn works closely with her clients to help them find solutions to overcome their individual barriers.  She works with a wide variety of people, including those who are living with intellectual impairment, psycho-social disability, acquired brain injury and physical disability, or a combination of these.