Client Handbook – Our policies

Please click on the following link to access our ‘Client Handbook’:

Client Handbook V3- Darling Downs Therapy Services

This handbook is designed to give our clients a general overview of our business, what to expect from our service and some of our key policies and procedures.

If you need access to this information in a different format or language please let us know.  If you have any questions about our service please don’t hesitate to ask.

You can contact our reception on 0419 777 086 (Monday to Friday, 9am – 12pm)               Or email us at:

Communicating with you:

Darling Downs Therapy Services (DDTS) is committed to ensuring our clients’ human rights are upheld in all circumstances.  Communication is a key human right and DDTS seeks to communicate with our clients and about our clients (e.g. when writing reports etc.) in ways that respect their individual rights, support needs and situations.

Please click on the following link to access our communication policy:  Communication_Policy_Procedure